SHIPMENT TRACKING
SDA will send you an e-mail with the shipping ID after the preparation and collection of the package from our warehouse. You can trace the package to the following address: https://www.sda.it/
If the link does not work, we suggest you try again later as SDA takes several hours to record shipping information. Please note that SDA only works on weekdays.
We are not responsible for any additional charges related to orders that pass through the customs.
We are not responsible for loss or loss if the return package is sent to a wrong address.
ESTIMATED DELIVERY TIME AND SHIPPING RATES
Italy 1-2 giorni feriali Free
Spain 3-5 giorni feriali €9
Canarias 5-7 giorni feriali €9
Portugal 3-5 giorni feriali €9
Germany 3-5 giorni feriali €9
UK 3-5 giorni feriali €9
Greece 3-5 giorni feriali €9
France 3-5 giorni feriali €9
DEFECTIVE PRODUCTS
If you receive a defective product, please send us the images that clearly show the defect, in order to verify and provide you with a solution.
WRONG ORDER
If you receive an order by mistake, send us an image where you can see everything you have received with the relative references of the box and we will provide a solution once the content has been verified.
RETURNS AND REFUNDS
If you wish to claim the right of withdrawal, please fill out the following contact form.
The right of withdrawal provides for the return of the product to the sender within 14 days of receipt, paying any shipping rates for this return. Once we receive the goods, we will return the amount corresponding to the order, but not the return costs (if all the goods are returned, we will also refund the shipping costs of the original order).
LENS PROTECTION
The lenses provide UV400 protection, protecting your eyes from harmful ultraviolet radiation. The Madison Avenue sunglasses meet the following standards: American standard ANSI Z80.3-2001, Australian standard AS / NZS 1067: 2003, and standard EN 1836-1997 according to the European Community Directive 89/686 / EEC.
CARE
You can use Madison Avenue case and cloth to clean the glasses or carry them. Do not leave the lenses on hard surfaces.
FORME DI PAGAMENTO ACCETTATE
Carte di credito: Visa, MasterCard, American Express, Discover.
Carte di debito: Visa, MasterCard, American Express.
PayPal.
Contact
You can forward a request by sending a message to the contact form
Or by calling us at + 39-0383-1917351. Remember that the expected response time is 24-48 working hours.
I WANT TO SELL THE MADISON AVENUE AT MY STORE
If you are interested in becoming a Madison Avenue authorized reseller, please contact us info@madisonavenue-nyc.com
I WANT TO WORK FOR MADISON AVENUE
If you want to work with us, you can send us your CV by e-mail to visiva@visiva.pro.
COMMERCIAL AWARDS AND COMPETITIONS
The commercial prizes and contests assigned through our social media have no commercial value or any kind of guarantees, therefore, if you find any kind of defect at the reception of the product, you must inform us as soon as possible. We do not accept exchanges or refunds.